Information We Collect From Denver Homeowners
Denver Roofing Team respects the privacy of every homeowner, property manager, and business owner who contacts us about roof repair, roof replacement, or storm damage repair in the Denver metro area. This policy explains what we collect, why we collect it, and how you can control it.
When you call our office or submit a request for a free estimate, we collect the details needed to schedule work and reach you again. We keep that list narrow on purpose. We do not collect payment card numbers through this website.
- Contact details you provide, including your name, phone number, email address, and the street address where the roof work is needed.
- Property details you share with us, such as roof age, shingle type, number of stories, and whether you intend to file an insurance claim.
- Records of our conversations, including call notes, voicemails, text messages, and email threads tied to your estimate or repair.
- Technical data your browser sends automatically, including IP address, device type, browser version, and the pages you viewed on this site.
How We Use the Information You Give Us
We use your information to answer your call, schedule an inspection, prepare an estimate, and complete the roofing services you asked for. That is the core purpose, and we do not stretch it further.
- To dispatch a crew to a Denver address for roof inspection, roof repair, gutter installation, or emergency roof repair.
- To prepare estimates and invoices you may need when filing an insurance claim for hail damage or wind damage.
- To follow up on an open estimate or a scheduled appointment you requested.
- To meet bookkeeping, tax, and licensed and insured recordkeeping obligations.
Call Tracking and Website Analytics
We use call tracking software, including Ringba, to understand which advertising channels bring Denver homeowners to our phone line. Ringba records incoming calls and assigns a tracking number to each marketing source. Those recordings help us train staff and confirm appointment details.
We also use standard website analytics to see which pages visitors read and how long they stay. Analytics data is aggregated and does not identify you by name. You can block cookies in your browser settings if you prefer not to be counted at all.
When We Share Information With Third Parties
We do not sell your personal information. We share it only with the vendors and partners required to run the business or finish your project.
- Call tracking and analytics providers, including Ringba, that host call recordings and website usage reports on our behalf.
- Insurance carriers and adjusters when you ask us to assist with a storm damage or hail damage claim and authorize that contact.
- Material suppliers and subcontractors who need a delivery address or site details to complete the roof.
- Legal, accounting, or regulatory parties when the law requires disclosure.
Cookies and Similar Technologies
This site uses cookies and small tracking pixels to remember your preferences and measure advertising performance. Cookies do not give us access to your computer or your personal files. Most browsers let you refuse cookies entirely, though a few site features may stop working if you do.
How Long We Keep Your Records
We keep estimate and project records for several years so we can answer warranty questions and respond to insurance inquiries after the work is finished. Call recordings are kept for a shorter window, then deleted or anonymized on a rolling schedule. When records are no longer needed, we remove them securely.
Your Rights and Choices
You can ask us what personal information we hold about you, request a copy, or ask us to correct or delete it. You can also opt out of marketing calls and texts at any time.
- Request access to the contact and project records we keep under your name or service address.
- Ask us to correct an inaccurate phone number, email address, or property detail.
- Ask us to delete your information, subject to records we must keep for legal or warranty reasons.
- Opt out of future marketing messages by telling us on the call or replying STOP to a text.
Contact Us About Privacy
Questions about this policy, or about how Denver Roofing Team handles your information, can be directed to our office at 720-784-0657. We operate in Denver, CO, and this policy is governed by Colorado law. If we change how we handle personal data, we will update this page and revise the date shown below.